Company DescriptionAbout UsAt Swift 7 Consultants, we are committed to empowering future leaders through strategic business consulting and talent development. With a focus on innovation, collaboration, and performance, we help clients streamline operations and inspire growth. Our team thrives on turning challenges into opportunities and building long-term solutions for sustainable success.Job DescriptionJob DescriptionWe are seeking a dedicated and detail-oriented Client Account Representative to join our growing team in Akron, OH. In this role, you will serve as a key liaison between our clients and internal departments, ensuring high levels of satisfaction and seamless service delivery.ResponsibilitiesServe as the primary point of contact for assigned client accountsMaintain ongoing communication with clients to address needs and provide updatesCoordinate with internal teams to ensure timely delivery of servicesAnalyze client feedback and recommend improvements to processesAssist in preparing reports, presentations, and account updatesResolve client concerns with professionalism and urgencyMonitor account performance and track key performance indicatorsQualificationsQualificationsBachelor's degree in Business, Communications, or related field preferredMinimum of 2 years experience in client services, account management, or a related roleExcellent verbal and written communication skillsStrong organizational and time-management abilitiesProblem-solving mindset with attention to detailProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Ability to work independently and collaboratively in a fast-paced environmentAdditional InformationBenefitsCompetitive salary ($60,000 – $65,000 per year)Opportunities for professional growth and advancementSkill development and training programsSupportive and collaborative team environmentPaid time off and holidaysHealth, dental, and vision insurance options