
Professional Tools Training Specialist
- Rockford, IL
- Permanent
- Full-time
- Facilitate and engage in product training for distributor customers, end-user customers, employees, and other partners.
- Conduct and participate in Customer product training logistics (i.e., Hotel Accommodations, nighttime activity, transportation & support materials associated with training).
- Coordinate and conduct customized training sessions for Professional Tools employees and groups requiring specific training unique knowledge in particular products and applications.
- Create and update training videos, manuals, and handouts to support training modules and certifications
- Manage training center inventory to maintain up to current product available for training programs. This will include the disposition of obsolete products.
- Other duties as assigned
- High School Graduate (College preferred but not required) with 3 to 5 years involvement in Professional Tools products and service of such products.
- Above average oral and written communication skills
- Must display professionalism and enthusiasm in representing the Professional Tools brands and products.
- Must be a hands-on individual with a high mechanical aptitude to comprehend the products' function and how these products or services meet our customer's needs.
- Must have a solid understanding of Microsoft Office and virtual meeting applications.
- Basic math skills, familiarity with algebra and trigonometry concepts. Understanding of the metric system.
- Bilingual in English/Spanish preferred but not required.
- Completion of a two-year college degree in a related, technical field OR equivalent work experience in the professional trades associated with the Mechanical, Electrical, or Plumbing industries.
- Knowledge of basic photography/videography and associated editing software or eLearning content-related applications such as Adobe Captivate is preferred.