
Manager, Insights & Analytics
- Los Angeles, CA San Francisco, CA
- $55,000-95,000 per year
- Permanent
- Full-time
- Analyze social and earned content for trends and patterns that inform recommended actions
- Think strategically and be insightful with the ability to tell a story that converts data into actionable insights
- Create measurement and performance reports by analyzing data, pulling out crisp insights and recommendations
- Develop research reports and presentations
- Monitor and evaluate digital and social media results on a daily/monthly/annual basis in coordination with client and account team goals, as well as benchmarks
- Be a creative, analytical mind on the team, supporting the development of strategic recommendations across earned and social media campaigns
- Use web and social media analytics platforms to measure campaign success and help provide data-backed recommendations for optimization
- Serve as a data journalist by uncovering strategic findings and insights using a range of digital analytics techniques, such as social listening, to help support business objectives, advance storytelling, and drive engagement
- Work closely with your team + team leaders to compile, synthesize and analyze data sets
- Experience understanding client needs, including general business strategy, industry issues, products and services, key customers and competitors in the marketplace
- Have worked with various social channels and identified emerging opportunities for a diverse client set
- Bachelor's degree and a demonstrated passion for insights and analytics, digital, and agency experience
- 3+ years as an insights analyst, digital analyst, marketing analyst, or in research, PR agency experience preferred
- Deep analytical skills with proven understanding of techniques: Analyzing data, drawing conclusions, and developing actionable insights and recommendations
- Ability to interpret a variety of different data sources from qualitative research to primary survey data to secondary data sources and creating one cohesive story
- Working with and creating databases and dashboards utilizing all relevant data to inform decisions.
- Intermediate skill level in Microsoft Excel and similar platforms for data analysis, with experience using pivot tables, data filtering, and basic formulas for organizing and interpreting datasets.
- Experience with tools including TalkWalker, Brandwatch, Sprinklr, SimilarWeb Pro, CreatorIQ, ComScore, MOZ and others
- Well versed in the principles of communications, digital marketing, and media
- Strong verbal and written communication and time-management skills
- Experience working with data visualization tools and creative ways to display information
- Keen eye for data trends and the ability to investigate and articulate factors that may account for these trends
- Enthusiasm, passion and curiosity about digital/social analytics
- Possess critical thinking and problem-solving skills
- Know how to prioritize and be adaptive to change
- Able to quickly learn new tools and databases
- Highly motivated and eager to learn