
National Accounts Manager, NMD - Northeast US
- Augusta, ME
- Permanent
- Full-time
- Business Planning & Strategy
- Develop and execute clear customer account strategies.
- Conduct business planning and reviews with customers.
- Demonstrate strong financial and business acumen to drive success.
- Independently manage work to meet goals.
- Communication & Collaboration
- Project a credible, executive presence both internally and externally.
- Deliver impactful economic and value-based messages.
- Direct activities across call points and divisions to align with BSC strategy.
- Complex Selling
- Understand customer needs and motivations.
- Develop solution-oriented partnerships with customers.
- Coordinate complex sales processes and negotiations.
- Industry Knowledge
- Maintain up-to-date knowledge of the MedTech and healthcare market trends.
- Understand and promote the full BSC portfolio.
- Customer Relationship
- Identify and influence decision-makers across key customer accounts.
- Build strong, trust-based relationships to foster long-term partnerships.
- Negotiations & Contracting
- Develop and execute negotiation strategies that align with company goals.
- Influence pricing and contracting strategies across divisions.
- Delivering Value beyond economic strategies during the Contract Life Cycle.
- Development of customized value propositions to match the target customer and the market need.
- Develop relationships through therapy and market awareness activities, routine customer visits, QBR’s, educational programs, procedural observation, trade show participation and problem resolution, as well as leveraging key referral sites.
- Work closely with the Senior Sales Leadership in evaluating business conditions (Franchise specific).
- Build and maintain relationships with key economic, administrative, and clinical decision-makers.
- Influence senior leadership in shaping strategies and ensuring price discipline.
- Provide innovative solutions and contribute to divisional pricing and contracting strategies.
- Act as a key economic resource for field sales leadership to advance their skills.
- Collaborate with stakeholders to determine targets, opportunities, and contract strategies.
- Manage contracts, pricing, and local sales programs, ensuring compliance and tracking performance.
- Coordinate strategic messaging and activities within key customer accounts.
- Monitor customer needs, goals, and constraints to deliver meaningful healthcare solutions.
- Engage with senior sales leadership to evaluate business conditions and adjust strategies.
- Prepare reports and market insights for sales management.
- Participate in industry forums, courses, and company events to build networks and maintain knowledge.
- 7-10+ years of relevant experience in business management or portfolio management, preferably in the medical device or neuromodulation industry.
- 5+ years of successful sales management experience (RM/RBD), and sustained success in territory sales.
- MA/MS/MBA in a business-related discipline or equivalent experience.
- Strong people management, communication, and negotiation skills.
- Ability to engage effectively with customers at all organizational levels, including C-suite.
- Ability to interact/influence effectively with all levels within the NMD organization, and with outside vendors/consultants
- Proven creativity, project management skills, and ability to thrive in a fast-paced environment.
- Willingness to travel 2-3 days per week.