Customer Service Representative

Burnett’s Staffing

  • Fort Worth, TX
  • $20.00-25.00 per hour
  • Contract
  • Full-time
  • 2 days ago
Now hiring a Customer Service Representative in Fort Worth, Texas! The Customer Service Representative will report directly to the Office Manager, providing essential customer support while assisting with order processing, quoting, and internal coordination. Some of the key responsibilities include answering customer inquiries via phone and email, entering orders into ERP systems, submitting documentation through customer portals, providing pricing and quotes, and collaborating with production, sales, and shipping teams. The ideal candidate will also contribute to process improvements and help foster a positive, respectful team environment.Requirements:
  • 2+ years of experience in customer service, preferably in manufacturing or metal fabrication
  • Excellent organizational and multitasking skills
  • Strong written and verbal communication abilities
  • Proficiency in ERP systems (JobBoss preferred); tech-savvy and comfortable with multiple platforms
  • Experience with quoting and order entry is a plus
  • Familiarity with production workflows and customer portals
  • Self-motivated with a proactive attitude and a collaborative mindset
Hours: Monday – Thursday, 8:00am – 4:00pm, Friday 8:00am - 3:00pmBenefits:
  • Health, Dental and Life Insurance
  • PTO
Pay Rate: $20 -$25 / hrFor immediate consideration, apply now!TG614498828#ZR

Burnett’s Staffing