Administrative Assistant

• Responsible for assisting with maintenance of the company facility according to established schedules.
• Ensure couriers maintain the highest level of professionalism and customer service.
• Plan and schedule pick-up routes to ensure efficient services to our clients.
• Review courier work product to ensure that collections and deliveries are completed according to specification requirements; Certified, Client, and FDA Standard Operating Procedures.
• Adhere to proper accident reporting procedures according to company policy.
• Provide excellent customer service satisfaction to the clients.
• Maintain vehicle and all other property of Certified Group assigned to couriers.
• Maintain Enterprise Fleet maintenance and gas receipt records.
• Keep accurate records of vehicle maintenance to ensure timely and routine preventive maintenance.
• Work closely with the laboratory management and staff.
• Present vehicles for repair, service, or adjustment whenever such is needed, and preventative maintenance when time is due.
• Must follow the Company Driving Policy, as well as all applicable state and federal driving laws.
• Assist with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Certified Group Team.
• Responsible for the safety of oneself and others working within their area.
• Responsible for the completion of required training.

• Minimum Associates degree with administrative/customer service experience.
• Logistics, routing, and map reading skills is preferred.
• Experience in a laboratory and/or logistics is a plus.
• Training in general laboratory practices is a plus.
• Will have a current, valid driver's license issued in the State of operation
• A driving record with no DUIs or major moving violations or accidents within the past 60 months
• Demonstrated professionalism, dependability, and initiative in prior work experience
• Aptitude for technology and innovation
• Ability to routinely lift (up to) 60-pound boxes.
• Must be able to multi-task.
• Must have excellent communications skill and a client focused mindset.

• Regularly required to stand, sit, walk, use hands and arms, talk and hear
• Regularly lifts items up to 55 pounds
• Color vision and depth perception
• Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
• Interactive and fast-paced team-oriented tasks

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off
• Many positions which qualify for the company bonus program

Certified Group