
Installation Field Technician
- Boston, MA
- Permanent
- Full-time
- Responsible for providing outstanding CUSTOMER SERVICE.
- Unpacks, catalogs and confirms parts and pieces are accounted for
- Installs new equipment in location designated by customer.
- Realigns and adjusts components such as spindles and clutches.
- Installs and repairs electronic components of machinery of equipment.
- Start machines and equipment to test operations following repair.
- Drills through concrete and building walls
- Responsible for record keeping and reporting of work orders, parts, supplies ordering, and following a daily agenda.
- Travel involving overnight lodging may be required
- Treats company equipment (i.e. vehicle, tools, phone, tablet, credit card, and parts) as if they were their own and follows maintenance guidelines on company provided vehicle.
- Performs additional duties, tasks, responsibilities, as a supervisor may, from time to time, deem necessary.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED); good mechanical aptitude/skills.
- Self-starter with entrepreneurial spirit who operates business within the framework of each customer’s business structure.
- Good driving record.
- Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Excellent time-management skills.
- Possesses excellent communication skills; both verbal and written with ability to communicate effectively to customers.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Detail oriented
- Excellent listener
- Skilled in the use of hand and mechanical tools
- Owns or can purchase or borrow basic standard and metric mechanical tools, gear puller, and three-drawer tool chest
- Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality
- Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
- Dependability - Excellent attendance. Responds to service request in a timely manner. Follows instructions, responds to management direction. Takes responsibility for own actions. Maintain a valid driver’s license and safe driving skills. Must always meet state and federal regulations.
- While performing the duties of this job, the associate is occasionally required to drive long hours.
- The associate is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk or hear and taste or smell.
- The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Travel up to an average of 300 miles per day
- Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.
- Typically, Monday through Friday. Weekends and after hour work is possible provided customer is willing to pay emergency rates. On call status ends at 11 am EST on weekends and holidays