
Lead Fountain Worker - Starbucks Lobby - Steady Extra (Flamingo LV)
- Las Vegas, NV
- Permanent
- Part-time
- Quality Store Operations
- Trains new Fountain Workers on Starbucks & Caesars service & processes.
- Follows and directs other to follow store policies and procedures for operational flow at each station.
- Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner.
- Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operations.
- Follows health, safety and sanitation guidelines for all products.
- Performs and directs others to complete the cleaning and operational tasks in accordance with the store duty rosters.
- Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products.
- Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products.
- Places orders and performs special projects to assist with shift operations.
- Financial Contribution
- Ensures all cash handling and cash register functions are performed in an accurate and consistent manner.
- Ensures proper types and amounts of materials, supplies, and merchandise are ordered and stocked.
- Accurately handle cash register transactions and maintain a balanced drawer.
- Operate a cash register as business demands depending on breaks, call outs, high business volumes, in a supportive role to Fountain Workers on duty.
- Team Member Development
- Acts as a role model while providing guidance and training to team members on all the performance expectations
- Ensures team members adhere to the meal and break policies.
- Demonstrate and ensures all Starbucks standards are followed.
- Communicates store and associate concerns to the Store General Manager in an effective manner.
- Successfully completes and implements Advanced Store Training.
- Trains and develops team members to demonstrate all Starbucks customer service standards, operating standards, and Spotlight on Service behaviors.
- Must have 6 months previous barista experience, Starbucks experience preferred.
- Work requires effective communication in English, both verbal and written form in a professional manner.
- Must present a neat and professional appearance.
- Work requires attention to detail and accuracy.
- Work requires interactions with customers, public and co-workers.
- Work requires use of a computer and/or cash register.
- Previous experience as a barista trainer or training baristas.
- Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle heavy business volume and sensitive situations relating to staff and guest problems, in a timely manner & be able to grasp, hold, reach, bend, push-pull, and/or lift up to 50 lbs.