Manager TIS Business Engagement and Projects
- Cleveland, OH
- Permanent
- Full-time
- Serve as the Technology & Information Services (TIS) liaison and business relationship manager (BRM) to senior leadership and managers of gas utilities control centers, pipeline operations, automation, and compliance business functions.
- Lead the development of multiyear technology roadmaps and aligned with Enbridge’s overall strategic priorities and business unit’s business and operational priorities.
- Lead and direct efforts to turn business and regulatory requirements into business cases, capital allocations and actionable technology solutions.
- Facilitate and lead development of innovative technological solutions to meet enterprise critical initiatives, including digital transformation and infrastructure modernization.
- Liaise with groups inside and outside of OT-SCADA department including TIS Infrastructure & Network services, Business Applications, Cyber, and Operations groups.
- Work collaboratively with and/or on behalf of the Director, OT-SCADA to accomplish scope, goals and output of the portfolio and associated projects to support business goals.
- Lead the delivery of high-impact SCADA and OT technology projects, from initiation through execution and transition to operations (TTO).
- Accountable for management of major initiatives including upgrades, transformation and innovations.
- Supervise and manage project planning, resources, risk mitigation, and quality assurance for execution of multiple concurrent projects.
- Handle vendor relationships, contracts, and service delivery.
- Ensure adherence to cybersecurity standards, safety protocols, and industry regulations (e.g., PHMSA, TSA, CRM, etc.).
- Manage multiple project streams and lead project managers, architects, subject matter authorities, and partners.
- Manage and provide leadership to a team of SMEs, PMs, business analysts, and technical contributors.
- Foster a high-performance culture through coaching, performance feedback, and professional development.
- Drive accountability, collaboration, and clarity across project teams and customer groups.
- Facilitate successful resolution of outstanding concerns or issues within the program and its related projects, escalating as appropriate.
- Support integration of SCADA and OT systems following mergers, acquisitions, or divestitures.
- Lead due diligence and rationalization efforts to ensure operational continuity and compliance.
- Manage transitions of control room systems, networks, and associated data pipelines into enterprise standards.
- Responsible for status reporting and advisement to Director, USUI OT-SCADA on risks and strategies to resolve.
- 10+ years of progressive experience in delivering IT/OT projects and/or business engagement and critical initiatives in addition to 3-5 years of experience in a people leader/leadership role coupled with a bachelor’s degree in information technology, engineering or a related subject area
- Industry domain experience in utilities, oil & gas, or critical infrastructure in addition to an excellent eye for business, communication and interpersonal skills; able to work with senior leaders to develop roadmaps and solutions to meet the business units and organizational goals
- Experience managing budgets, including forecast, spending and cost management
- Offer excellent project coordination, conflict resolution, analytical, organization and prioritization skills, able to lead multiple activities and priorities
- Demonstrate good judgment, management and collaboration in selecting methods and techniques for acquiring solutions to problems
- A positive colleague who has an expertise in change management and organizational alignment and can build relationships to include teamwork, facilitation and negotiation
- Able to coach and mentor leaders, SME’s and teams while showing a passion for upholding Enbridge’s core values of Safety, Integrity, Respect, Inclusion and High Performance along with our ways of working
- PMI Project Management Professional (PMP) accreditation
- Prior experience with M&A, Divestitures, and/or Systems Integrations
- Work performed in typical office environment and/or home related to 24 X 7 operational response requirements
- Must be willing to travel as needed and critical business requirements require some staff to be on call. Senior leaders (to include this role) are called as needed
- Stress levels can be above normal as the work is highly visible, and decisions affect large groups of collaborators
- Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LIHybrid #joinourteam