Cafe Retail Manager - Houston, TX
Compass Group
- Houston, TX
- Permanent
- Full-time
- Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
- Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
- Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
- Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
- Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
- Communicates effectively with all team members, patients and families
- Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
- B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
- Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
- Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
- P&L accountability and contract-managed service experience is desirable
- Experience with cash retail operations
- Retail marketing experiences are highly desirable
- Supervisory, leadership, management and coaching skills
- Good communication skills both written and verbal
- Ability to communicate on various levels to include management, customer and associate levels
- Knowledge of financial, budgetary, accounting and computational practices
- Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)