Shift Leader- Harriman
Ruby Tuesday
- Harriman, TN
- Permanent
- Full-time
- Manage hourly employees, including conducting performance evaluations, coaching and discipline.
- Reviewing applications, interviewing, and making recommendation to hire Hourly employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant.
- Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings.
- Ensure CHARM Service Model is executed by every team member with every guest.
- Providing, directing and scheduling Front of House and Back of House training.
- Supervise and overseeing the production and preparation of food and beverage in a manner consistent with established recipes and procedures.
- Follow Operations Playbook to ensure consistent daily operations.
- Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs and staffing notes with management team.
- Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained.
- Manage food, supplies and liquor costs by conducting weekly inventory.
- Understanding, managing, and practicing safe food handling procedures.
- Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
- Ensure all equipment is in good repair.
- Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc.
- Verify that all food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation.
- Responsible for execution of new initiatives including new product and menu rollouts.
- Lives our core values every day: Lead Boldly, Care Deeply, and Tell the Truth.
- Must be at least 21 years old.
- High School Diploma or High School equivalency required. Bachelor's Degree preferred.
- Prefer 2 years of hands-on restaurant management experience.
- ServSafe Certified preferred or able to obtain certification within 90-days of employment.
- Valid Driver's License.
- Commitment to excellence in friendly service.
- Proven ability growing sales.
- Ability to inspire and motivate others.
- Able to analyze issues and problem solve.
- Sets clear goals for themselves and their team.
- Demonstrates strong verbal and written communication skills.
- Foster collaboration and team work within your team.