Job Description:About This Position:The Amazon Controls Manager will have complete oversight of the Risk and Control Self-Assessment (RCSA) framework for the Amazon co-branded credit card. This position sits within the Chase Amazon Cobrand Marketing Team, a key business within Chase's Consumer & Community Banking group.Responsibilities:This person will be responsible for, but not limited to, oversight and efficient execution of controls, implementation and maintenance of the Risk and Control Self-Assessment (RCSA) framework, implementing and maintaining controls necessary to mitigate operational risks, which includes using a risk based approach to assess the control environment, and partnering with the Cobrand Marketing and Controls Team to design effective controls and monitoring key metrics to determine the need for controls testing. This individual will be responsible for working across diverse and cross-functional organizations to develop plans, identify solutions, and drive continuous improvement through participation and/or ownership of key control initiatives, self-assessments, and root cause analysis along with ongoing process review and monitoring.Qualifications:
Bachelor's Degree required
5 years of experience in controls, audit, quality assurance, risk management, or compliance preferred
Must be able to travel to 10% of the time
Ideal candidates would be able to do the following:
Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
Responsible for overseeing contract compliance, SLA adherence, and any necessary amendments
Communicate effectively and confidently (both verbal and written) and be able to influence decisions
Work independently, drive project deliverables, ability to build relationships across all levels and influence key stakeholders
Be results-oriented with attention to detail and bias towards action
Display proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment
Demonstrate ability to synthesize complex, interdependent, and sometimes competing needs
Be self-motivated & confident with the ability to demonstrate ownership, challenging, and influencing change where necessary
About Us:Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransAbout the Team:Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
