Commercial Solutions Consultant
Figma
- New York City, NY San Francisco, CA
- $109,000-173,000 per year
- Permanent
- Full-time
- Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
- Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
- Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions.
- Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap.
- Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
- Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
- Create thoughtful content to delight customers and internal partners surrounding the Figma platform.
- Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for life-long learners who can operate with autonomy.
- 2+ years professional experience including familiarity with positioning software in a presales capacity and implementing technology post-sales.
- Demonstrated ability to adapt to new technologies, learn quickly, and problem solve
- Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
- Familiarity with the enterprise SaaS ecosystem
- Ability to prioritize competing demands from customers and balance their needs against those of the business
- Familiarity with developer workflows and frontend frameworks
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews