Account Representative - State Farm Agent Team Member
- Dover, DE
- $18.00-20.00 per hour
- Permanent
- Full-time
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
As a sales team member for The Lindsay Dougherty State Farm Office, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Meet or exceed monthly sales goals
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Attention to details & ability to multi-task
- Previous experience in insurance or a related field preferred.
- State of Delaware Property & Casualty license
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
- Life Insurance (must qualify)
- A friendly and upbeat office environment