Bell Person
The Beatrice
- Providence, RI
- Permanent
- Full-time
- Group insurance, including medical, dental and vision, in addition to company-paid life insurance
- Optional insurance plans include Short and Long-term disability, Accident and Critical Illness
- 401K retirement program with employer match
- You work hard and deserve time to unwind and relax. That’s why we offer paid time off including vacation days, personal days and holidays
- Hotel discounts throughout Main Street Hospitality’s hotel portfolio
- Career development, child reimbursement and more!
- Follow all service standards at every interaction with a guest
- Retrieve guest items from cars, busses, vans and carts.
- Provide directions, contact local transportation, keep entrance free of debris and snow and operating smoothly
- Communicate any potential challenge and possible guest related inquiries to supervisor or appropriate department and ensure follow through
- Review all arrival reports, VIPs, events and groups to ensure daily operations run smoothly
- Communicate effectively via radio with the Front desk, Concierge, Bellmen and Guest Relations for all arrivals and departures to ensure anticipatory service
- Be aware of guests’ comings and goings from all entrances
- Written and verbal English skills to effectively communicate with supervisor, colleagues and guests
- Ability to effectively assist guests
- Must have a valid driver’s license and be able to drive both standard and an automatic vehicle
- Ability to solve problems and use good judgment when interacting with guests and employees
- Excellent communication and organizational skills
- Willingness to work at peak hours, which may include evenings, holidays, and weekends.
- Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties
- Very self-confident and mature; able to manage systems, employees, and demanding guests
- Extremely self-sufficient with good analytical, administrative, and problem-solving skills
- Good discretion and independent judgment in evaluating data and determining courses of action
- Ability to interpret, and implement management policies or operating practices
- Good self-discipline with an ability to complete tasks independently
- Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner