IT Engineer (Mostly Remote)
Latitude Inc.
- Baltimore, MD
- $70,000-90,000 per year
- Permanent
- Full-time
- Full Time - Direct Hire
- Mostly remote - Will have to go out to client sites 1 time a week
- Compensation is dependent on experience (Ranging from 70k-90k).
- Installs, deploys, and configures computers for customers.
- Resolves and diagnoses client-side IT issues such as network connection, operating system, and software issues (email clients and MS Office).
- Network administration – router, switches, firewalls.
- Inputs trouble tickets into ticketing system and provide escalation to Corporate IT teams when necessary/required.
- Works with other IT teams to resolve network and server issues, install and configure new server hardware, and participate in meetings to stay current with corporate wide IT projects.
- On-site visits that require hands-on work with customer equipment.
- Bachelors Degree in Engineering, computer science, or related field
- Minimum 3 years of solid experience in an IT / Desktop Support role, Required with a Managed Service Provider.
- Knowledgeable and proficient with Office 365 applications.
- 3 years of experience configuring, troubleshooting, and managing desktops running Windows Operating System.
- Azure Cloud experience