
Supply Chain Operations Specialist I
- Des Plaines, IL
- Permanent
- Full-time
- Develop and provide excellent customer service to internal and external customers at all times; work collaboratively, provide timely communications and instruction and assist with operations as necessary.
- Manage documents for accuracy, such as dates, times, location, counts and related information; apply a basic understanding of transportation and service operations.
- Update operational/customer transportation data in software systems and applications, such as purchase order and shipping and logistics times, rates, date, and details.
- Utilize databases, logs, and other sources to locate and verify information; information is usually more routine and accessible.
- Manage forms, labels, billing, invoices and related documents to ensure timely processing. Track orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details.
- Ensure compliance with company policies and procedures and maintain a safe and effective work environment.
- Assist with identifying potential operational or service concerns, notify appropriate co-workers and assist with resolution.
- High School graduate or GED.
- Two years of office experience in a logistics/transportation environment.
- Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications.
- Ability to enter, review and verify documentation and information.
- Ability to prepare logs, reports and documents.
- Knowledgeable of customer service principles and practices.
- Understanding of operational and support principles and practices in a related supply chain environments.
- Capable of operating in a fast pace environment and in both a team and individual contributor environment.
- Ability to communicate with co-workers to provide and receive direction.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.