Customer Service Representative -North Elm Animal Hospital

Encore Vet Group

  • Greensboro, NC
  • Permanent
  • Full-time
  • 7 days ago
Overview:Join our growing team as a Customer Service Representative at North Elm Animal Hospital!North Elm Animal Hospital, a busy and compassionate veterinary practice in Greensboro, NC, is looking for an experienced, friendly, and organized Customer Service Representative to join our front desk team full-time. If you love animals and people, thrive in a fast-paced setting, and take pride in creating a welcoming client experience, you might be the perfect fit!Why you'll love us:
  • Compassion Meets Excellence - We’re a well-established, full-service hospital for dogs and cats, known for our high-quality veterinary care and client-centered approach.
  • Modern Tools, Meaningful Work - From advanced diagnostics to surgical care, our clinic is equipped with the tools you need to do your best work in a dynamic and supportive setting.
  • Culture that Cares - Our tight-knit team values kindness, communication, and growth. We’re not just coworkers—we’re a community that supports each other every step of the way.
You are...
  • A confident and compassionate communicator with experience supporting clients in a fast-paced, high-volume environment.
  • Tech-savvy and comfortable managing records, scheduling, and front desk operations with accuracy and efficiency.
Calm under pressure, organized, and detail-oriented—even when the phones are ringing nonstop.Friendly and professional—whether greeting clients, resolving concerns, or guiding pet parents with care and clarity.Excited to grow in a veterinary environment that values collaboration, client service, and animal welfare.What's in it for you?
  • Competitive pay, based on experience
  • Medical, dental, vision, and life insurance (some plans include free outpatient mental health care)
  • Generous CE allowance + paid CE time
  • Uniform allowance
  • Pet care discounts for your personal pets
  • PTO, floating holidays, parental leave, and military leave
  • A robust Employee Assistance Program (from finances to wellness and everything in between)
  • Access to Encore Vet Group’s library of training, CE, and career development resources
  • A 401(k) with up to 5% company match
Ready to grow your career and make a difference? Apply today and join the team at North Elm Animal Hospital!North Elm Animal Hospital is proud to be partnered by Encore Vet GroupCheck us out here:We are proud to be a partner with Encore Vet Group – see what that means for you:Our hospital website:Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.

Encore Vet Group