
Quality Manager
- Oshkosh, WI
- Permanent
- Full-time
- Puts safety first in all responsibilities including awareness and adherence to all corporate and site environmental, health, and safety policies.
- Be an active member of the plant leadership team
- Serve a the “Management Representative” for audits and other related customer and internal quality inquiries
- Provide leadership to the quality team
- Must have flexibility to support a 24/7 manufacturing facility
- Manage Amcor Plant Quality System and maintain registration to chosen quality standards.
- Provide leadership and direction during supplier, internal and customer related quality activities, serving as a technical resource in areas of food safety and company quality programs.
- Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, etc.) applicable to industry.
- Ensuring the accurate and timely testing of raw materials, in process and finished products to meet customer and company quality standards.
- Overseeing the appropriate collection, analysis and distribution of testing data.
- Acting as a technical resource and liaison between the department and operations to address and resolve inquiries and problems
- Overseeing the maintenance of the lab and related test equipment, including calibration, repair, servicing ordering supplies, training personnel as needed.
- Managing customer complaint program, including responding to customer complaints in a timely manner and participate in formulation of corrective measures.
- Overseeing compliance to corporate quality procedures including prerequisites, HACCP, GMP, and food safety, revising procedures as necessary.
- Works closely with Operations, Technical and R&D on the introduction of new products and processes
- Manage nonconformities and CAPA system including:
- Review in-process quality failures and determine the disposition of nonconforming materials.
- Correspond with customers and suppliers to resolve problems.
- Lead root cause investigations through to effective long-term resolutions.
- Instruct plant co-workers and encourage use of problem-solving and root cause analysis tools, leading by example.
- Develop and implement appropriate in-process quality inspection plans using effective, cost-conscious methods
- Establish a culture of continuous improvement in Quality.
- 5+ years of relevant working experience and training in Quality in a manufacturing environment
- Extensive knowledge and hands on experience in implementing and maintaining quality system and food safety system standards
- Experience in Lean Manufacturing, Six Sigma
- Knowledge of the packaging industry desirable
- Knowledge of Quality System Software and Quality Engineering tools
- In-depth knowledge regulatory requirements for Medical, Pharmaceutical and Food packaging products is required
- Knowledge of HACCP/FSSC 22000/SQF/BRC/IMS, ISO 13485/9001
- Bachelor’s Degree in science or engineering or equivalent experience
- Formal training in problem solving techniques, coaching, facilitating, project management, and team dynamics preferred
- Our people are engaged and developing as part of a high-performing Amcor team
- Our customers grow and prosper from Amcor’s quality, service, and innovation
- Our investors benefit from Amcor’s consistent growth and superior returns
- The environment is better off because of Amcor’s leadership and products