
Urology Clinic Manager II
- Chattanooga, TN
- $29.02-42.08 per hour
- Training
- Full-time
- Manage clinic staff on day-to-day operations.
- Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.
- Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
- Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.
- Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
- Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
- Work with Regional Director to develop and implement performance goals and objectives.
- Assist Regional Director with implementation and development of long-range plans.
- Monitor payroll system to control time management.
- Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.
- Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.
- Act as the liaison between the practice and Central Billing Office.
- May support 4 or more providers at any given time.
- Perform other duties as assigned.
- High school diploma or equivalent required.
- 4 year practice management or practice administrator experience required.
- 4 year supervisory-level experience required.
- Working knowledge of the concepts, practices, policies, procedures, standards, systems and tools applicable to health care administration.
- Ability to supervise staff, monitor and prioritize work flow, and provide effective training and guidance.
- Proficient computer skills, including but not limited to Microsoft Office suite applications such as Word and Excel.
- Demonstrate business and analytic/financial skills.
- Effective verbal and written communication and organizational skills
- Associate degree in healthcare or related field preferred.
- Electronic Medical Record experience preferred.