Patient Accounts Representative
H2 Health
- Jacksonville, FL
- Permanent
- Full-time
- Review and process claims for accuracy and completeness before submission
- Monitor accounts receivable, follow up on unpaid claims, and resolve denials
- Communicate with patients regarding their accounts, balances, and insurance benefits
- Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
- Maintain patient account records with integrity, confidentiality, and attention to detail
- High school diploma or equivalent; coursework in healthcare billing or finance preferred
- At least 1 year of experience in medical billing, collections, or patient accounts
- Strong understanding of insurance claims, EOBs, and reimbursement procedures
- Familiarity with EMR/EHR systems and office software
- Excellent communication, organization, and problem-solving skills
- Ability to handle sensitive financial and medical information with discretion
- Competitive hourly pay
- Full benefits: medical, dental, vision, and 401(k) with match
- PTO, paid holidays, and company-paid life insurance
- Growth opportunities in healthcare administration and operations
- Work-life balance with flexible scheduling options
- Supportive, clinician-led team culture
- Additional perks: parental leave, employee rewards, discounts, and recognition programs