Automotive Service Advisor

Meineke - 2858

  • New Orleans, LA
  • $15.00-17.00 per hour
  • Permanent
  • Full-time
  • 8 days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Training & development
OverviewMeineke Car Care is seeking a motivated, performance driven Service Advisor. We are a local, family owned and operated business. Automotive background and experience not necessary but is strongly preferred.We offer:
  • FULL OR PART TIME
  • Sales Commissions
  • Paid Training
  • Employee Discount
  • PTO
Responsibilities / DutiesInside Sales
  • Answer phones & communicate with customers on scheduling appointments and reviewing progress.
  • Welcome customers & check them in for service, gather information, explain the inspection process, and review pricing.
  • Educate customers on inspection results for their vehicles, communicate the benefits and value of any needed work
  • Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise
  • Work with parts vendors on ordering, checking in and following up on parts orders.
  • Complete the customer experience – review work performed, seek feedback, and schedule follow-ups, etc.
Qualifications / Skills
  • Excellent people and phone skills
  • Proactive self-starter
  • Ability to multi-task
  • Interest in automotive industry very helpful

Meineke - 2858