Connection Center Triage RN

CommonSpirit Health

  • Rancho Cordova, CA
  • $47.41-70.52 per hour
  • Permanent
  • Full-time
  • 22 hours ago
At CommonSpirit Health, we believe in the healing power of humanity. We invite you to explore our specialty areas and pursue a career in humankindness.
  • Employment Type: Full Time
  • Department: Contact Center
  • Hours/Pay Period: 80
The posted compensation range of $47.41 - $70.52 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.Requisition ID 2025-426067 Employment Type Full Time Hours/Pay Period 80 Remote No Category Staff Nurse Travel Yes, 10% of the Time Weekly Schedule M-F Varied Shift VariesJob DetailsResponsibilitiesThe Contact Center Triage RN is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The Contact Center Triage RN is responsible for providing telephonic clinical assessment, health education and utilization management services to a variety of patients.
QualificationsMinimum Qualifications:High School diploma or equivalent.Satisfactory completion of a formal Registered Nurse program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Registered Nurse program (determination by Dignity Health Medical Foundation H.R. department in conjunction with the State Division of Allied Health Professions.)Minimum 3 years of clinical experience in acute care or ambulatory care medical clinic required.Minimum 6 months of telephone/ call center triage nurse experience required.Current and valid CA Registered Nurse (RN) licenseExcellent interpersonal, organizational, and customer service skills are essential.Knowledge of medical terminology, familiarity with CPT and ICD coding procedures and reference tools, and pharmacology appropriate to the Registered Nurse scope of practice is essentialPreferred Qualifications:
  • One or more years of telephone/ call center triage nurse experience
Familiarity with an electronic practice management system OverviewDignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.Nursing excellence starts with you.Are you a career fit with our CommonSpirit Health culture? To understand how we are structured, we believe in some core philosophies with the following:We will be stronger together, achieving excellence in all we do, collaborating across the fields and growing our collective knowledge.We will let humankindness guide us as we treat every person with holistic, personalized care for the body, mind and spirit.We will advance the science and art of nursing as innovative leoders who demonstrate the power of evidence-based, compassionate care. If you believe in working together with humankindness for all to advance the science and art of nursing - then you have found your career fit with usl“Our hope is that you will always feel inspired, knowing you truly are the heart and soul of CommonSpirit.” – Kathleen D. Sanford, EVP, Chief Nursing OfficerYour Potential Career PathThis is a snapshot of your potential career path highlights the series of job positions that help you progress towards your goals and objectives. Ultimately, your career path depends on your career values and personal goals. Student Nurse New Grad Nurse Staff Nurse Educator Managers/Directors CNE Charge Nurses/ Supervisors Nurse Practitioner Student Nurse New Grad Nurse Staff Nurse Educator Charge Nurses/ Supervisors Nurse Practitioner Managers/Directors CNEWhile you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.Success ProfileWhat makes a successful Connection Center Triage RN at Dignity Health Medical Group?
  • Compassionate
  • Trustworthy
  • Proactive
  • Collaborative
  • Communicator
  • Balanced
Our Total Reward OfferingsAt CommonSpirit Health, we believe investing in our team members lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs.Pay and RecognitionBalanced LifeWell-BeingProfessional GrowthFinancial FutureDependent CareDepending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit .Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.Map this locationLook for gyms, restaurants, doctors and schools in the area.No featured jobsNo recently viewed jobsYou have no saved jobsGet tailored job recommendations based on your interests. Get StartedSign up for Job AlertsEmail Address Interested InSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.Job CategoryLocationRemoteJob Type + Add
  • Staff Nurse, Rancho Cordova, California, United States
Confirm EmailSubmitFollow us on social mediaEqual OpportunityCommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.Read MoreCommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.

CommonSpirit Health