Assistant Service Manager - Cowboy Powersports, Beaumont TX
Ed Morse Automotive Group
- Beaumont, TX
- Permanent
- Full-time
- The Auto Service Manager is responsible for developing service operations, gross profit, and expense control.
- Ideal Candidate will possess a minimum of 5 years of Expertise as a Service Manager. They will be responsible for the Daily Operation of the Automotive Service Department to achieve maximum Sales and Productivity
- Recruit, hire, train, and develop a team of top Automotive Service Professionals while promoting strong customer satisfaction and building loyalty.
- Handle customer complaints tactfully, promptly, and with concern for the customer.
- Provide exceptional customer service by listening to customer concerns and finding the best possible solutions.
- Generate and strive to increase labor sales.
- Ensure that vehicles are being serviced properly while utilizing technicians efficiently.
- Must be able to maintain a quality staff that meets and exceed training standards outlined by the manufacturers.
- Supervise and manage the workload and schedules for all service employees.
- Have a full understanding of job requirements for associates within the service department and how those jobs are to be performed.
- Manage payroll and expenses to meet the changes in the business.
- Ensure that the department and equipment meet required safety standards for a hazard-free work environment.
- 5 years, Service Manager Experience in the automotive industry is a must.
- Strong customer focus including negotiation and de-escalation skills.
- Leadership ability to include demonstrated ability to develop team members.
- Good automotive technical aptitude to work with automotive technicians.
- Ability to learn and work with automotive software.
- Successfully complete a pre-employment background check and drug screening
- Valid Driver’s License with clean driving record.
- Weekly Pay
- Uncapped earning potential! -Bonuses, Commissions, etc.
- 401K with company match
- Competitive Health Benefits including:
- Medical
- Dental
- Vision
- Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
- Employee Assistance Program
- Quarterly Wellness Program
- Vacation Pay
- Sick Pay
- Six Paid Holidays each calendar year
- Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
- Employee Referral Program- Get rewarded for working with friends!
- Become involved in our community with Ed Morse Cares
- Unlimited career potential- opportunities in multiple states with over 30+ brands!
- Ongoing Education- receive manufacturer and product knowledge training