Emergency Services Program Director
Washington County Mental Health Services
- Montpelier, VT
- Permanent
- Full-time
NOTICE OF OPEN POSITION
Emergency Services Program Director
August 2025For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington and Williamstown. WCMHS provides education, support, and treatment of individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.”POSITION: The Intensive Care Services division at WCMHS is seeking an Emergency Services Program Director to provide leadership, clinical oversight, administrative management, and direct client services for its Emergency Services programs.This role is ideal for a seasoned crisis clinician or mental health clinician with strong leadership skills and a passion for urgent care and crisis response. Reporting to the Medical Director, the Program Director plays a vital role in supporting community-based services for mental health, substance use, and developmental disabilities.Responsibilities include ensuring high-quality service delivery aligned with evidence-based practices and regulatory standards, providing direct services and participating in after-hours on-call coverage, and supervising key staff including the Emergency Services Coordinator, Emergency Screeners, and the Children’s Access Program Coordinator.QUALIFICATIONS: The ideal candidate for this position is a hands-on leader who thrives on supporting teams and programs while maintaining a strong connection to the work of providing high-quality, community-based emergency services.Education and experience requirements for this position include:
- Master’s degree in human services or a related field.
- Minimum of seven years of experience in emergency mental health services.
- Experience supervising clinical and administrative staff and leading multidisciplinary teams.
- Vermont state licensure as a mental health provider.
- Qualified Mental Health Professional (QMHP) designation (may be obtained within six months of hire).
- Expert understanding of emergency mental health, substance use, and developmental disabilities interventions.
- Familiarity with Vermont state regulations and best practice standards in crisis response.
- Strong crisis intervention skills and the ability to remain calm and make sound decisions in high-stress situations.
- Strong interpersonal, leadership, and communication skills.
- Commitment to inclusion, collaboration, and supporting individuals in crisis with dignity and respect.
- Proven ability in clinical documentation, confidentiality, and project management.
- Flexibility and responsiveness in a dynamic, evolving service environment.