ASPD IT Support Specialist Team Lead (Active TS with SCI Eligible Clearance)

Akima

  • Fort Detrick, MD
  • $100,000-125,000 per year
  • Permanent
  • Full-time
  • 21 days ago
Company Overview:Work Where it MattersSuvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.For our shareholders, Suvi provides support and employment opportunities and contributes to thesurvival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers, Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.As a Suvi employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Description:Suvi is looking for an ASPD IT Support Specialist Team Lead to work in Fort Detrick, MD. Support DoD entity Classified network infrastructure and application suite. To join our team of outstanding professionals, apply today! Responsibilities:
  • System Analysis: work with stakeholders and system owners and perform systems analysis to determine hardware/software needs/requirements.
  • System Design: perform system design activities, designing, developing, documenting, analyzing, creating, testing or modifying computer systems programs or operating systems.
  • System Implementation: Implement and integrate new or enhance systems application or programs.
  • Lead and mentor a small team in operating and maintaining a classified network infrastructure that enables secure compartmented communications, including web-based collaboration, enterprise services (e.g., email, VoIP, and VTC) over a transport environment between disparate compartmentalized SAPs/SAs.
Oversee day-to-day operations of a standalone network, ensuring cybersecurity compliance and operational readiness for all site personnel.Manage, coordinate, and prioritize IT service requests through the JSP ticket management system, ensuring timely resolution and adherence to performance standards.Plan and coordinate system upgrades, maintenance schedules, and security enhancements while minimizing operational disruptions.Ensure compliance with security and privacy requirements for all networks, systems, and communications platforms.Develop and enforce standard operating procedures, technical documentation, and user guidelines for IT systems and services.Coordinate with senior leadership to ensure technology infrastructure supports mission objectives and organizational goals.Oversee inventory management of IT assets, ensuring accurate records and lifecycle planning for equipment.Evaluate and recommend new technologies, tools, and solutions to enhance network performance, security, and user productivity.Serve as the primary escalation point for complex technical issues and ensure resolution strategies are in place.Collaborate with cybersecurity teams to implement risk mitigation strategies, vulnerability remediation, and security best practices. Qualifications:
  • BA/BS or equivalent and minimum of 7 years of applicable experience.
  • Proven experience as IT Technician or relevant position.
  • In depth understanding of diverse computer systems and networks.
  • Good knowledge of internet security and data privacy principles.
  • Thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems.
  • Ability to research and learn from vendor and developer documentation and apply concepts to other efforts.
  • Able to communicate clearly and professionally with senior customers to field and troubleshooting questions and issues.
  • Active DoD Top Secret clearance with SCI eligibility is required.
  • Possesses at a minimum an approved DOD 8570 AIT level II certification.
  • One or more DoD 8570 IAT Level II certifications (CCNA, CySA+, GICSP, GSEC, Security+ CE, SSCP, CND).
Desired Qualifications:
  • Applicable Microsoft certifications (e.g., Windows Server Hybrid Administrator Associate or Microsoft 365 Endpoint Administrator Associate or equivalent) or equivalent IT certification.
  • Great troubleshooting abilities and attention to detail.
  • Knowledge of DA policy and planning efforts, IT enterprise goals and objectives, and other required functions.
  • Knowledge of SAP Operations.
  • Excellent verbal and written communication skills.
  • Previous experience working on physical and logical network design for network infrastructure installation or deployment projects.
Benefits Information: Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees. Pay Range: $100,000 - $125,000 Job ID: 2025-18526 Work Type: On-Site

Akima