International Program Coordinator - Arabic Speaking
Brigham and Women's Hospital
- Boston, MA
- Permanent
- Full-time
- Facilitates consultations at affiliated locations, including the Dana-Farber/Brigham and Women’s Cancer Center and Brigham and Women’s Faulkner Hospital.
- Employing a web-based appointment system regularly creates ad-hoc reports in response to client requests, analyzes data to propose service opportunities, notify care providers, and respond to client requests.
- Manage billing and payments to provide timely, seamless service
- Ensures accuracy of international demographics and financial data elements in the Hospital registration systems.
- Receives and manages letters of guarantee from embassies or insurance companies.
- Notifies patients and physician offices of potential problems relative to deposit requirements, including cancellation or rescheduling of services.
- Presents a positive awareness of the International Program both within and outside the Hospital.
- Delivers concierge-level attention to service for each patient.
- Other assignments as necessary.
- Proficiency in medical terminology.
- Proficiency in computers, especially Microsoft Office.
- Familiarity with a hospital environment preferred.
- Excellent organizational and time management skills.
- Ability to work well under pressure and to handle sensitive information and multicultural matters.