Assistant Director, Water Utilities

• Supports the Director in the execution of department strategic plans, implementation of department-wide initiatives, and direction of operational activities; coordinates major projects and continuous quality improvement activities.

• Supervises, manages, and evaluates assigned employees and makes decisions about hiring, discipline and/or termination of employees; prioritizes and assigns work; develops and oversees employee work schedules and approves time away from work; provides and/or facilitates employee training and development; addresses employee concerns and/or problems; counsels and/or disciplines as appropriate; completes employee performance appraisals; determines or makes recommendations regarding new hire salaries and salary changes; and acts as liaison between employees and management.

• Oversees division budgets. Assists in preparation of annual operating and capital budgets and fiscal accountability.

• Prepares memos, reports, and presentations for City Council, advisory boards, and task forces.

• Ensures accurate recordkeeping, reviews safety procedures, and develops procedural changes.

• Establishes and implements customer service standards.

• Regular attendance is a necessary and essential function.

• Performs other duties as assigned.

• Work requires managing and monitoring work performance by directing multiple groups of employees across more than one business function, including making decisions on hiring, disciplinary actions, evaluating program/work objectives and effectiveness, conducting performance evaluations, and realigning work and staffing assignments, as needed.

• Interactions and communications may result in recommendations regarding policy development and implementation. May also evaluate customer satisfaction, develop cooperative associations, and utilize resources to continuously improve customer satisfaction.

• Interactions have significant impact on the organization in terms of time, money, or public/employee relations.

• Position has moderate fiscal responsibility.

• May be responsible for the billing, collection, and/or accounting of funds. May be responsible for the handling and balancing of cash.

• Bachelor's Degree in Engineering or related field.

• 7-9 years of experience in utility operations, including prior supervisory experience. Experience in water utility operations preferred.

• Professional Engineer (P.E.) license.

• Valid driver's license.

• Algebra, geometry, calculus, and engineering formulas.

• Principles, practices, and methods of municipal government.

• Relevant laws and regulations pertaining to water production and distribution.

• Managerial best practices and methods.

• General office practices, administrative procedures, and records management.

• Communicating verbally and in writing to meet the needs of the audience.

• Monitoring and assessing the performance of employees or organizations to make improvements or take corrective action.

• Collecting, organizing, and analyzing complex and/or technical data.

• Developing and maintaining effective working relationships.

• Handle difficult and stressful situations with professional composure and maintain effective interpersonal relationships.

• Manage a budget and work within the constraints of that budget.

• Effectively plan and delegate the work of others and to train and/or supervise the work of others.

• Regularly use a computer, software, phone and related office equipment.

• Focus on tasks.

• Office or similar indoor environment - Frequently/Often
• Outdoor environment - Sometimes
• Street environment (near moving traffic) - Sometimes
• Construction site - Sometimes
• Vehicle - Freqently/Often
• Warehouse environment - Sometimes
• Shop environment - Sometimes
• Right of way environment - Sometimes

• Individuals who are hostile or irate - Sometimes

• This position is relatively free from unpleasant environmental conditions or hazards and is generally sedentary.

• Incumbents may be required to exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

City of Columbia