Registered Nurse/Social Worker Case Manager
Cayuga Medical Center
- Ithaca, NY
- $77,230-95,014 per year
- Permanent
- Full-time
- Attends multidisciplinary rounds, working with teams to develop safe and appropriate transitions of care.
- Ensures patient demographics, insurance, primary care provider, and advanced directives are up to date in EMR.
- Communicates payer coverage and as indicated to patients/families/decision-makers. Facilitates insurance navigation/coverage where indicated.
- Maintains working knowledge of the organizational and department objectives and goals and takes actions to achieve targeted outcomes.
- Maintains current knowledge of federal, state and accreditation standards related to UR and Discharge Planning requirements.
- Maintains high visibility and is readily approachable.
- Communicates routinely and effectively with care teams, patients, families and guests.
- Remains calm in stressful scenarios and able to resolve conflict independently, appropriately escalating concerns as indicated.
- Regularly attends team meetings. Seeks information missed where unable.
- Demonstrates and promotes teamwork, appropriately shares knowledge with coworkers.
- Demonstrate strong written and verbal communication skills. Enforces appropriate written and verbal communication among team members.
- Demonstrates understanding of palliative/hospice/home care and other community-based referral requirements and appropriately facilitates referrals as indicated.
- Appropriately documents client interactions and intended plan of care.
- Monitors and appropriately escalates issues affecting patient safety and/or length of stay (LOS). Actively intervenes to facilitate patient progression and safe care transitions.
- Works in collaboration with ancillary personnel (i.e. physical therapy, pharmacy, diabetes education) to support identified patient care needs.
- Demonstrate strong written and verbal communication skills. Enforces appropriate written and verbal communication among team members.
- Exemplify satisfactory attendance and punctuality record as set forth by CHS policies.
- Exemplify a professional image in appearance, manner and presentation.
- Maintains patient confidentiality in the provision of quality care.
- Seeks learning opportunities to optimize job performance.
- Participates in system taskforces and other collaborative activities with community partners to support facility growth and transitions of care.
- Is flexible in assuming other responsibilities not noted above.