Sr Manager, Cloud Intelligent Infrastructure
- Austin, TX
- Permanent
- Full-time
- Lead the architecture, definition, development, and deployment of robust test network infrastructure across multiple customers and manufacturing regions.
- Serve as a key liaison between internal engineering, manufacturing, quality, and IT teams as well as external customers.
- Ensure infrastructure deliverables meet the rigorous standards expected in Jabil’s world-class manufacturing environments.
- Contribute directly to manufacturing success and customer satisfaction by supporting high-impact, scalable infrastructure initiatives.
- Lead the design, implementation, and automation of test infrastructure using Infrastructure as Code (IaC) tools, such as Ansible.
- Develop strategic infrastructure and network plans to support the Intelligent Infrastructure – GCTD organization.
- Ensure global compliance with governance policies across test networks, security protocols, and infrastructure standards.
- Identify and implement opportunities for continuous improvement, driving optimized performance of test network infrastructure.
- Support budgeting activities, including creating and managing infrastructure budgets and Non-Recurring Engineering (NRE) expenses.
- Oversee deployment and integration of newly acquired test network solutions across manufacturing sites.
- Maximize uptime and resource availability for test networks and production applications to support business continuity.
- Manage diverse network resources to fulfill operational processing needs and support enterprise goals.
- Troubleshoot complex issues, including post-incident analysis and corrective action planning to mitigate future risks.
- Participate in technology evaluations and the selection process for test network infrastructure tools and platforms.
- Architect and maintain robust infrastructure, encompassing Wireless, BGP, OSPF, Firewalls, DHCP, Public DNS, SD-WAN, and OCI Cloud Services.
- Develop and execute disaster recovery (DR) strategies and enhance overall network functionality and capability.
- Champion operational excellence, ensuring reliability, security, and accessibility that meet defined SLAs and OLAs for both internal and external customers.
- Manage vendor relationships to ensure the delivery and maintenance of key technologies, services, and operational solutions.
- Provide mentorship and technical leadership to Site Reliability Engineers (SREs) and Site Reliability Technicians (SRTs) across global operations.
- Reports to Management
- A minimum of 10 years of formal training and hands-on experience in Network Engineering and Administration within enterprise or data center environments.
- Proven expertise in administering one or more of the following areas:
- Large-scale monitoring platforms (e.g., Zabbix)
- Source Control Management systems and CI/CD methodologies, preferably using Azure DevOps (ADO)
- Infrastructure as Code tools, such as Ansible
- Network technologies including Wireless, BGP, OSPF, Firewalls, DHCP, Public DNS, SD-WAN, and Cloud services (e.g., OCI)
- Strong proficiency in scripting and programming languages—preferably Ansible, Python, Bash, or PowerShell.
- Demonstrated ability to build performance-driven partnerships with third-party vendors and technology providers, including experience in defining IT process standards and performance metrics.
- Capable of managing multiple deliverables simultaneously across various stages of development and execution.
- Exceptional collaboration and team-building skills with the ability to drive alignment, foster consensus, and resolve team conflicts effectively.
- Advanced problem-solving and analytical capabilities with a focus on driving results and continuous improvement.
- Bachelor’s degree in Electrical or Computer Engineering, Computer Science, or a related technical discipline; Master’s degree preferred.
- Over 10 years of hands-on experience leading network infrastructure initiatives, including data center and WAN design, as well as the creation and maintenance of network documentation and diagrams.
- 10+ years of proven expertise in designing, implementing, and troubleshooting complex IT and DevOps environments.
- More than a decade of experience administering Linux systems in enterprise and data center settings supporting production-grade applications.
- Strong verbal and written communication skills with the ability to convey technical concepts to diverse audiences.
- Demonstrated success working across multi-site, multicultural organizations with cross-functional teams.
- Willingness and ability to travel domestically and internationally—up to 20% as required.