Supervisory Clinical Nurse (Ambulatory)
Tohono O'odham Nation Healthcare
- Arizona Santa Rosa, CA
- $124,524 per year
- Permanent
- Full-time
- General managerial duties with planning, organizing, directing, and evaluating a comprehensive ambulatory care program.
- Responsible for establishing and implementing long and short-term policies and programs for ambulatory and nursing care services.
- Monitors the nursing program plans and prepares routine reports based upon program plans.
- Ensure compliance with standards such as HIPAA, Privacy Act, Infection Control, and national accrediting bodies {TIC, CMS, OIG).
- Keeps abreast of changing developments, health care policies, directions or practices, and the changing health care needs of the population served.
- Responsible and accountable for maintaining a significant budget that includes ambulatory care and nursing personnel, FTEs, equipment, supply purchases, travel, and training.
- Responsible for carrying out the mission, vision, and goals of the Tohono O'odham Nation Health Care.
- Plans and adjusts work schedules and operations to meet organizational objectives, priorities, deadlines, and standards of care to deliver ambulatory and nursing services.
- Evaluates operations and services provided concerning patient flow, productivity, and care needs of the population served.
- Develop an orientation plan for each employee specific to their skills and needs of the unit and agency.
- Maintain competency file on each employee.
- Coordinates and assures that qualified staff are available as preceptors for new team members.
- Ensures that all staff members maintain 100% compliance with licensure requirements.
- Conducts meetings and conferences with ambulatory care and nursing staff to explain work requirements, methods, and procedures as needed.
- Give special instructions on complex or different activities and answers technical questions about work assignments.
- Informs employees about the policies, procedures, and goals of management-related work of the unit.
- Supervises employees who perform professional nursing care, medical assistant care, and patient registration duties and provides technical and supportive activities in an ambulatory care setting.
- Determines personnel needs and manages available resources to provide optimal patient care.
- Evaluates employees' performances; develop work improvement plans as needed, recommend training needs, and suggest awards/recognition.
- Resolves informal complaints of employees and refers those beyond the unit level to higher management.
- Responsible for furthering the Equal Employment Opportunity (EEO) goals by taking positive steps to assure the accomplishment of the affirmative action objectives and by adhering to non-discriminatory employee practices regarding race, color, religion, sex, national origin, age, or handicap.
- Works with other key nursing staff members responsible for participating in top management discussion, decisions, and policymaking and sharing accordingly in management decisions/actions.
- Participate with the supervisory nursing staff members to formulate policies, programs, and procedures related to nursing care and services and overall clinical services.
- Develop and implement plans and programs to improve or revise present programs services to meet the changing needs of the patient population.
- Participates in decisions, which affect the ability of TONHC to provide adequate patient care, thus affecting the life and wellbeing of patients.
- Provide recommendations relative to performance improvement, safety control, and infection control inspections.
- Works with tribal groups and university-based nursing programs to promote and understand the hospital programs.
- Works with a university-based nursing program to develop and strengthen the profession of nursing and individual nursing students (in-state and out of state).
- Participate in collaboration with the Nurse Executive Team to recruit and retain qualified and experienced professional nursing staff.
- Participates with the supervisory nursing staff in the formation of strategic planning that incorporates long-term and short-term goals.
- Rotates supervisory call-back duties within the Division of Hospital Nursing Branch as scheduled.
- Maintain clinical competence and expertise in a specialty area, provides skilled and comprehensive nursing care to the patients in the clinical/community setting. Closely observe patients for conditions that may require emergency measures. Exercises sound judgment in interpreting observations to the physician and initiates emergency measures.
- Prepare routine reports to the immediate supervisor.
- Performs other duties as assigned.
- Knowledge of Tohono O'odham culture, customs, and traditions.
- Knowledge of established and up-to-date nursing concepts, principles, practices, and procedures required to provide nursing care to potentially high-risk complicated patients.
- Knowledge of regulatory agencies' documentation requirements and ability to accurately and completely document clinical data.
- Knowledge of application and use of specialized equipment, including monitors.
- Knowledge of hospital policy and procedures relating to infection Control and Performance improvement.
- Knowledge of pharmacology of various medications and their therapeutic and adverse reactions.
- Knowledge of physical assessment, disease processes, and interventions.
- Knowledge of age-specific aspects of care.
- Knowledge of proper practice and procedures in emergency situations, including the implementation of life-saving procedures.
- Knowledge of human behavior to provide counseling, guidance, and health instruction to create and maintain a positive healing experience for patients and their families.
- Knowledge of basic management techniques to provide guidance and leadership to other nursing personnel and develop a flexible, individualized, and comprehensive management plan.
- Knowledge of various cultures, customs of different ethnic groups, and ability to incorporate and appreciate their healthcare delivery efforts.
- Knowledge of statistical and research methods and applying them as needed to identify and solve problems not susceptible to other methods.
- Strong leadership skills and abilities, including the ability to motivate people toward accomplishing organizational goals and objectives.
- Knowledge of Health Insurance Portability and Accountability Act of 1996, Public Law 104-191 (HIPAA).
- Knowledge of supervisory and managerial skills and applies skills assigned department.
- Knowledge of and skill in using personal computers, various software, RPMS database, and related computer equipment is required to maintain databases, prepare reports, and track program activities.
- Organizational skills.
- Bachelor or higher degree from a professional nursing program approved by the legally designated State-accrediting agency at the time the program was completed by the applicant, and;
- One year Ambulatory Care experience in a clinical setting or urgent care setting, and;
- One year of supervisory experience.
- Applicants must have an active, current, and unrestricted license as a professional nurse in a State, District of Columbia, the Commonwealth of Puerto Rico, or the United States territory.
- Must have certifications in Cardio Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and First Aid upon hire.
- Upon recommendation for hire, a criminal background and a National FBI fingerprint check are required to determine suitability for employment, including a 39-month driving record.
- May require possessing and maintaining a valid driver's license (no DUIs or major traffic citations within the last three years).
- If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
- Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham language and English as employment conditions.