Automotive Sales Representative
Honda World of Conway
- Conway, AR
- Permanent
- Full-time
- Medical, Dental and Life Insurance
- Vision Insurance
- Short term and long-term disability
- 401(K)
- Paid time off
- Closed on Sundays
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
- Attend product and sale training courses, as requested by sales manager
- Approach, greet, and offer-assistance or direction to any customer who enters the dealership showroom or sales lot
- Sell and deliver a minimum of units that is required- per month.
- Satisfy the transportation needs of new and used vehicle purchases
- Analyze and develop product performance, application, and benefits to prospective customers
- Describe all optional equipment available for customer purchases
- Offer test-drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
- Display high level of commitment to customer satisfaction
- Acknowledge and comply with the deferral, state, and local laws that govern retain auto sales
- Establish personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
- Keep aware of new products, features, accessories, etc., and their benefits to customers
- Know and understand equity and values, and can explain depreciation to the customer
- Ensure that the sales manager has an opportunity to meet each customer
- Turn 100 percent of closed deals to F&I manger, along with proper completed paperwork (insurance information, trade title, etc.)
- Write complete sale orders and processes paperwork in accordance with established dealership policies
- Prepare sold vehicles for customer delivery prior to the customers arrival
- Utilize dealership sales control and follow-up system
- Deliver vehicles for customer, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork
- Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department
- Follow up on all post-delivery items, tag / title work, “we-owes,” and special request to be sure that all customer expectations are met.
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
- Maintain a prospect development system
- Schedule first service appointment for purchasing customers
- Review and analyze actions at the end of each day, week, month, and year - to determine how to better utilize time and plan more effectively
- Conduct business in an ethical and professional manner
- Bring your ‘A game’ along with a positive attitude to work with you every single day.
- Continuously develop product and sales acumen to become the vehicle authority. Know the ins and the outs of product offerings, optional packages, and the latest technologies.
- Performs other job-related duties and responsibilities as may be assigned from time to time
- Maintain professional appearance in accordance with the employee handbook
- Maintain an organized, safe, and clean work environment
- Expected to attend sales meetings
- Expected to arrive to work on time and work required shift
- Follow instructions from supervisor
- Interact effectively with co-workers
- Receive feedback from supervisor in a positive manner
- Ready to waste no time on learning new product ins and out’s, eager to improve
- Phenomenal communication skills with customers and team members
- Work experience in sales or a related field - dealership experience preferred
- Demonstrate knowledge within the area of automotive sales
- Advance computer skills, specifically in Reynolds and Reynolds
- Understand the importance of and maintain confidentiality
- Understand and follow work rules, policies, and procedures