
Medical Supply Delivery and Installation Technician
- Boise, ID
- $22.50 per hour
- Permanent
- Full-time
- Deliver medical equipment using company transit van (non-CDL) to hospital customer locations (primarily the home of the hospital patient), and notify delivery status.
- Show empathy and compassion for customers/patients in every situation.
- Load and unload packages and products from vehicles to the home.
- Perform minor technical installation and de-installation in the home, and will troubleshoot technology in the home as the customer requires.
- Maintain vehicles in proper working condition, proper cleanliness, minor maintenance tasks, and may perform minor roadside repairs.
- Utilize handheld tablets for navigation and reporting status changes and inventory updates.
- Will hold self and associates accountable for conducting work in a safe manner, and assist in ensuring that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in operations and in Environmental, Health and Safety.
- Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical products and stock-on-hand.
- Conduct equipment cleaning procedures at the Depot as volume demands require on various durable medical equipment.
- Will satisfactorily complete training and be responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.
- Support and contribute in the development and implementation of innovative modifications to processes in order to improve the quality of service to our customers.
- Will comply with vaccinations and background checks as required by the hospital customer.
- High school diploma, GED or equivalent, or equivalent work experience, preferred
- Must hold a valid driver's license and have a good driving record
- Prior delivery driving experience a plus
- Ability to lift containers weighing up to 75 pounds
- Comfortable driving in all weather conditions during day or night hours
- Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
- Strong customer service and communication skills
- Flexibility to work various shifts or overtime as needed
- Ability to use computers and tablets, and conduct minor technology installation and troubleshooting
- Healthcare experience beneficial
- Applies acquired knowledge and skills to complete standard tasks
- Readily learns and applies new information and methods to work in assigned area
- Maintains appropriate licenses, training, vaccinations, and certifications
- Works on routine assignments that require some problem resolution
- Works within clearly defined standard operating procedures and/or scientific methods
- Adheres to all quality guidelines
- Works under moderate degree of supervision
- Work typically involves regular review of output by work lead or supervisor
- Refers complex unusual problems to supervisor
- Assumes the best in teammates and is a team player in the depot environment