Mascot, Wings (Part-time)
- Philadelphia, PA
- Permanent
- Part-time
- Represent the Wings at designated appearances including but not limited to Wings events, school visits, lacrosse clinics, watch parties, sponsor events, charitable events, and other various events throughout the year.
- Serve as an understudy for the Philadelphia Wings on game days.
- Act as a brand ambassador for the Philadelphia Wings while properly representing the organization in a professional manner at all times.
- Create memorable experiences by greeting fans, energizing the crowd, and more.
- Maintain effective working relationships with community members of all ages and abilities as well as Philadelphia Wings staff and external contacts.
- Responsible for transportation and parting to and from events, unless otherwise notified.
- Conduct costume maintenance including cleaning, minor repairs, and other basic upkeep.
- Assist with planning mascot activities at home games.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.