Product Engineer
Planar Systems
- Hillsboro, OR
- Permanent
- Full-time
- Provide Engineering input to Product Development and increase emphasis on defining manufacturing, installation, and service strategy
- Define material parts and spares (FRUs)
- Define material delivery. Identify requirements including labels, packaging, and shipping instructions to improve efficiency by streamlining the flow through Planar factories and warehouse to installation.
- Define information delivery. Collaborate with factories, Product Marketing to develop infrastructure for organized and accessible factory support files (firmware, software settings, control software, calibration data, packing lists/BOMs)
- Regular trips to partner factories for improved cross training, quality control, improved relationships, knowledge transfer, and process sharing. Additional trips to support development and validations (PVT, FATs)
- Prepare Documentation - technical instructions and user manuals (install/internal customer)
- Create Process and Instructions – develop and implement standardized processes for all supported products including work instructions - troubleshooting and repair procedures
- Utilize Test Software – develop, implement, and support automated test software and diagnostic tools to drive quality control, efficiency, and traceability.
- Design and implement workstations to support evaluation, troubleshooting, and repair of all products including the optimization of station layout and workflow
- Provide training support to the Product Marketing team for product families
- Participate in the design of factory layout to maximize operational efficiency, integrating Production, Repair Depot, and Flex teams. Continue to adapt and optimize the layout to support future large-scale rework initiatives and evolving business priorities
- Assist in failure analysis for field returns to reduce time to root cause compared to sending materials back to original factory
- Serve as product technical support for issues escalated by Tech Support, either remotely or on-site
- Collaborate closely with Installation teams, AE's, and Tech Support to gather feedback and lead efforts to drive continuous improvement efforts focused on enhancing efficiency across the entire process - from Production factories to installation experience
- Manufacturing vendor support - transfer of new design to vendor
- Product Expert in product implementation whether developed internally or externally
- Change review and BOM/Configuration upkeep
- Perform related duties as assigned
- Maintain compliance with all company policies and procedures
- BS in Engineering desired. EE, ME, IME, SW degree or equivalent preferred.
- 0-3 years’ experience in an electro/mechanical engineering field.
- Knowledge of display technology including LCD, OLED, and LED desired.
- Ability to work in a fast paced, multi-project, team environment.
- Strong problem-solving and analytical skills with a data-driven approach.
- Collaborative communication skills to successfully interface with outside suppliers and other functional areas, including Marketing, Service, Repair and Quality, to achieve desired results.
- Effective communication and cross-functional collaboration skills.
- 75% employer-paid medical for employee. Family coverage also included.
- 100% employer paid dental, and vision for employee and dependents
- 100% employer paid long-term, short-term disability, and life insurance policy
- 401k Match, if you’re contributing 5% we match 4%. 100% vested immediately.
- 10 paid holidays
- Starting at 15 days paid PTO (inclusive of sick and vacation time) annually
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)