
Scrum Master
- Hoover, AL
- Permanent
- Full-time
- Focuses the Agile team on delivering planned value
- Ensures the team(s) achieve their stated objectives by reinforcing SAFe framework and Scrum principles, keeping the team focused on their goals, and facilitating all standard ceremonies
- Guides the team and organization on how to use Agile/Scrum practices and values
- Guides the team on how to get the most out of self-organization
- Guides the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
- Assesses the Scrum maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
- Facilitates getting the work done
- Addresses and eliminates impediments beyond the team’s authority or items that require support from other teams
- Guides the team to remove impediments by finding the right personnel to remove the impediment
- Builds an environment of continuous improvement and encourages a healthy intra-team dynamic by facilitating team retrospectives, coaching team on problem solving and conflict resolution, and escalating issues when necessary
- Facilitates discussion, decision making, and conflict resolution
- Coordinates with other teams (DevOps, System Teams, Shared Services and other Scrum Masters) passing information to others and back to the team as needed
- Assists with internal and external communication, improving transparency, and radiating information
- Supports and educates the Product Owner, especially with respect to maintenance and work on the product backlog
- Guides the team through estimating and forecasting
- Bachelor's degree or equivalent work experience
- Two (2) years of relevant business/development support, user story creation, writing, and estimation
- Experience with Agile and/or SCRUM
- Experience communicating technical information to a non-technical audience
- First Level Scrum Master certification (CSM, PSM I) and/or SAFe Practitioner certification
- Two (2) years of Project Management experience preferably in Information Technology
- One (1) year of experience in the Scrum Master role for a software development team involved in diligently applying Scrum principles, practices, and theory
- Experience as a Team Leader and coaching, training, or developing teams
- Extensive Agile and/or Scrum experience; Second level Scrum Master certification (CSP, PSM II) and/or SAFe Advanced Scrum Master certification
- Experience in the Scrum Master role for two (2) years for a software development team diligently applying Scrum principles, practices, and theory
- Knowledge of other Agile approaches such as XP, Kanban, Crystal, FDD, etc.
- Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
- Working knowledge of SAFe
- Knowledge of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, Retrospective formats, handling of bugs, etc.)
- Strong skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- Strong collaboration, facilitation, and conflict management skills
- Experience with Jira, Confluence, and Azure DevOps is a plus
- Ability to define and track Agile metrics (e.g., velocity, cycle time, team health) and use them to drive continuous improvement
- Experience facilitating cross-team dependencies and participating in PI Planning and Scrum of Scrums
- Strong coaching skills to support team members, Product Owners, and stakeholders in Agile mindset and practices
- Familiarity with SQL for querying Agile metrics or supporting data-driven retrospectives and reporting is a plus
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program