Operational Excellence Specialist

Hospice of Marion County

  • West Palm Beach, FL
  • Permanent
  • Full-time
  • 21 days ago
OverviewEmpath Health is seeking a detail-oriented, improvement-driven Operational Excellence Specialist to help advance organizational performance through data-driven initiatives, process improvement, and collaborative leadership. This role is integral to ensuring operational effectiveness, regulatory readiness, and an exceptional experience for our patients, families, and team members.What You’ll Do
  • Execute the corporate Quality Assessment Performance Improvement (QAPI) Plan, aligning improvement priorities with strategic initiatives.
  • Identify and lead opportunities to enhance operational efficiency and program effectiveness across the organization.
  • Drive continuous improvement projects using Lean Six Sigma tools and methodologies.
  • Facilitate A3s, Kaizen Events, Value Stream Mapping, and Root Cause Analysis sessions.
  • Prepare and present data analysis reports to support decision-making.
  • Coach, train, and mentor staff on Lean Six Sigma principles to foster a culture of continuous improvement.
Position Requirements
  • Bachelor’s degree OR Lean Six Sigma Green Belt Certification or CPHQ (Certified Professional in Healthcare Quality) in lieu of degree.
  • Lean Six Sigma Green Belt Certification or CPHQ required within first year; Lean Six Sigma Black Belt Certification preferred.
  • 2–4 years of experience in project management, data analysis, or strategic planning.
  • Proven experience leading process improvement projects and facilitating team events.
  • Strong skills in data extraction, analysis, and reporting.
  • Excellent communication skills with the ability to engage leadership and cross-functional teams.
Why Join Empath Health?
  • Competitive salary
  • Full benefits: medical, dental, vision, life insurance, and retirement with match
  • 5+ weeks PTO and employee wellness programs
  • CEU support and tuition reimbursement
  • Mission-first, people-centered culture committed to Full Life Care
What You’ll Find at Empath HealthAt Empath Health, you won’t just find a job—you’ll find purpose, partnership, and possibility. As part of our mission-driven team, you’ll be part of a team that delivers extraordinary Full Life Care that supports not only the body but also the heart and spirit of every person we serve.
  • Mission with Meaning: Join a team dedicated to life-changing care, delivered with dignity and empathy.
  • Belonging & Connection: Work in a culture where every voice matters and collaboration drives success.
  • Growth & Support: We invest in your development with resources, training, and career advancement opportunities.
  • Diversity is Our Strength: We embrace and celebrate different perspectives, backgrounds, and experiences.

Hospice of Marion County