Lead Maintenance Technician - Sign-on Bonus
- Wichita Falls, TX
- Permanent
- Full-time
- Paid Time-off including holidays
- Eligible for Performance Bonuses - paid monthly
- Employee Referral Bonus Program
- Health insurance and Telemedicine plans
- Dental and Vision Insurance
- Disability insurance
- 401(k) Retirement Savings Plan
- 401(k) Matching (we contribute to your retirement!)
- Company Paid - Employee Assistance Program
- Employee Discounts including housing discounts
- Company Paid and Supplemental Life Insurance
- Complete all service requests within one (1) business day, except in extraordinary circumstances.
- Perform all maintenance and repair work (major and routine) for the apartments, supportive buildings, common areas, breezeways, amenities and grounds.
- Complete make-ready work in vacant apartments, which includes but is not limited to debris removal, repairs & replacement, paint, lock and key rotation and inspection. Coordinate and schedule housekeeping, carpet and flooring repairs as needed in cooperation with Community Manager.
- Ensure the maintenance shop is kept organized.
- Immediately resolve any conditions that appear unsafe and report areas of concern to Community Managers.
- Creates and maintains a positive environment for staff and promotes a high quality of rental-living experience for the residents.
- Understands and follows Fair Housing practices and regulations.
- Knowledge of electrical and mechanical aspects of appliance repair
- Knowledge of HVAC troubleshooting and repairs, basic understanding and competency in electricity, refrigeration, plumbing, carpentry, appliance repair, and irrigation systems.
- Supervising Experience: 2 years (Preferred)
- Multifamily Maintenance Experience: 2 years (Required)
- EPA and HVAC Certification (Preferred) - Company paid assistance to achieve certification within first year of employment.
- Available to work full-time hours, Monday through Friday
- Available for after hours, on-call shifts (As Required)
- Complete and pass the Fair Housing Training.
- HVAC license/certification - with company support - achieve this certification within first year of employment.
- Customer service minded
- High degree of professionalism and "can do" attitude
- Professional attitude and appearance
- Strong written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Patient, organized, and detail oriented
- Excellent communications and listening skills
- High level of organization and ability to prioritize tasks
- Able to follow company policies as well as federal, state and local laws
- Able to work harmoniously with colleagues, customers and vendors
- Able to reliably attend work by arriving on time and remaining actively engaged to complete work responsibilities during assigned work hours.
- Works diligently to secure best pricing for parts and labor as needed.
- Assist and follow all Emergency Procedures.
- Employee will be required at times to work overtime to complete reporting assignments (all overtime must be approved by supervisor before working).
- Assist Community Manager in other duties as deemed necessary by property circumstances or situations.
- Must be available to work in an "on call" capacity as related to our 24-hour routine maintenance guarantee. Individual AC Experience Required plus certification HVAC certification or achievement of HVAC certification as detailed below.