Processing Service Representative
Chubb
- Dallas, TX
- Permanent
- Full-time
- Processing assigned work orders according to defined workflows and guidelines to deliver a quality product and internal customer service.
- Ability to balance both quality and productivity expectations within a high-volume transactional work environment to help meet business and customer service demands.
- Ensure that all policy documentation is complete, accurate, and complies with company policy.
- Critical Communications with our business partners in the field to meet customer requirements and ensure a good quality product.
- Excellent written and verbal communication skills.
- Strong attention to detail with delivering a good quality product at the forefront.
- Ability to handle a high volume of work in a fast-paced, deadline-oriented environment.
- Proven desk and time management with multi-tasking and prioritizing.
- Effectively follow workflow and assess information to make sound decision with basic computer skills including knowledge of Microsoft Office Word and Excel.
- High school diploma.
- 1-3 years' experience of relevant customer service experience.
- Prior insurance and/or customer service experience a plus.