Temp, Professional Learning Operations Assistant

Learning Without Tears

  • Omaha, NE
  • $20.00-23.00 per hour
  • Permanent
  • Full-time
  • 13 days ago
  • Apply easily
Join Our Team at Learning Without Tears!Position: Professional Learning Operations AssistantLocation: Hybrid in Omaha, NEAre you passionate about education and looking for an opportunity to make a real difference in the lives of educators and children? At Learning Without Tears (LWT), we are a mission-driven, family-owned company dedicated to providing top-tier educational products, professional learning, and digital resources. Our team thrives on innovation, collaboration, and a shared commitment to excellence, creativity, and simplicity.We believe in fostering a culture of diversity, equity, and inclusion where every team member feels a true sense of belonging and community. Our employees' unique experiences and perspectives drive our passion and innovation, propelling our mission forward.We are seeking a detail-oriented and enthusiastic Temporary, Professional Learning Operations Assistant to support our dynamic Professional Learning (PL) Operations Team. This role plays a critical part in coordinating over 700 professional learning sessions each year by providing exceptional administrative support, handling registrations, and ensuring seamless communication with educators and team members.What You'll Be Doing:
  • Developing a robust understanding of LWT's brands, curriculum, products, and professional learning offerings.
  • Managing incoming calls, directing inquiries to the appropriate team members, and maintaining strong customer service.
  • Processing workshop registrations, including refunds, transfers, and payments.
  • Owning the daily management of the workshop coordinator email inbox, responding to or forwarding messages promptly.
  • Assisting with logistical coordination of PL sessions-booking presenter travel, creating itineraries, issuing completion certificates, data entry in CRM systems, and material orders.
  • Supporting general office duties and contributing to special projects.
  • Keeping workshop documentation current by updating forms, policies, and procedures.
What You Bring to the Team:
  • High school diploma or equivalent required.
  • 2+ years of experience in customer service or office administration.
  • Strong verbal and written communication skills.
  • Exceptional organizational skills, with the ability to juggle multiple projects and meet deadlines.
  • A self-motivated attitude with the flexibility to work independently or as part of a team.
  • Strong interpersonal skills for vendor and customer communication.
  • A growth mindset and collaborative spirit.
  • Proficiency in MS Office and keen attention to detail.
  • Ability to lift up to 30 lbs and occasionally bend, stoop, kneel, or stand.
Why Join LWT?
  • Mission-Driven Impact: Join a team passionate about making a difference and driving positive change.
  • Growth and Development: We invest in your success with ongoing learning and career opportunities.
  • Inclusive Culture: We foster a diverse, collaborative, and supportive workplace.
  • Fun and community-building events: company events, wellness fairs, happy hours, and surprise celebrations.
Apply now:Learning Without Tears is proud to be an Equal Opportunity and Affirmative Action Employer.Let's make a difference together-one student, one teacher, one lesson at a time!Job Posted by ApplicantPro

Learning Without Tears