Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as a Showroom Salesperson.About the Role:You will:Provide expert product selection assistance and design advice to our showroom customers.Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.Provide hospitality and warmly welcome each customer.Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide.Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.Use sales reports and sales forecasting tools to meet or exceed established sales targets.Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.Keep showroom clean, neat, current, stocked, and safely displayed.Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.About You:High school diploma or equivalentMinimum 2+ years in customer service and sales, plumbing showroom sales preferredKnowledge of kitchen and bath design trendsKnowledge of products sold in the showroom preferredExperience using Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendar, to create, analyze reportsOur ideal candidate will also:Possess outstanding customer service and verbal/telephone communications skills.Demonstrate deep product knowledge and kitchen/bath trends to answer customer questions and identify opportunities to upsell or cross sell.Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.Be able to build influential relationships and trust with key vendor partners.Be able to build positive working relationships and inspire teamwork with co-workers.Be able to plan, organize, and multi-task.Be able to learn and operate the computer related systems used to process orders.Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
