Operations Manager
Emler Swim School
- Fort Wayne, IN
- $40,000-45,667 per year
- Permanent
- Full-time
- You thrive in an active role, spending each day both in and out of the pool, fully engaged with customers and coworkers.
- You have a passion for inspiring and developing strong teams, including those with new, entry-level employees.
- You enjoy fast-track industry training to hone your skills for executing and managing school activities and responsibilities.
- You're a creative team player who likes to work hard and have fun!
- You enjoy a good challenge and have the skills to create a fun, friendly and effective environment for all!
- Drive exceptional customer experiences and satisfaction by calmly, positively and proactively responding to challenges.
- Perform daily operations from teaching swim lessons, deck management, engaging customers, and MORE!
- Evaluate student progress using Emler Swim School’s teaching curriculum and customer service processes through front-line work.
- Create and manage class and employee schedules in a way that positively impacts the business.
- Lead regular team meetings and manage employee engagement.
- Develop team members at various points in their professional journey, including those early in their careers or new to the workforce.
- Undergraduate College degree preferred (3 years of relevant work experience may be considered)
- 1-2 years of management experience
- Excellent performance record reporting to a General Manager or Supervisor while leading, motivating, and empowering a skilled and productive team
- A genuine love for teaching children
- Ability to recognize problems and resolve on the spot
- Excellent customer service skills - it must be natural for you to want to say "yes!"
- Ability to set goals, create plans and convert plans into action
- Expected start date: June 2024
- Starting salary range: $41,750-$47,750
- Incentivized bonus plan
- Employer paid premiums for health and dental insurance
- Vision insurance
- 401k with employer matching
- Paid Time Off
- Discounted rates on pet insurance
- Development, training and company-sponsored events