Operations Manager

ICAT Logistics, Inc.

  • Elkridge, MD
  • Permanent
  • Full-time
  • 23 days ago
  • Apply easily
Who we are?ICAT Logistics' goal is to be the workplace of choice for the best and brightest and it has won The Baltimore Sun Top Workplaces for the last 8 years! Our teammates truly understand our mission and are empowered to find the right solutions for our clients, resulting in the WOW feeling they have come to expect from ICAT. Entrepreneurialism, self-determination, and a love of learning are just a few of the characteristics that describe our people. From the first office in Baltimore opened in 1993, ICAT has expanded throughout the US and to over 100 global affiliate partners.What will you have the opportunity to do?You will be the Subject Matter Expert for operations questions from various departments and team members while being Accountable for the day-to-day coordination, execution, and tracking of all imports, exports, and domestic shipments. You will support the ICAT CX initiative by providing a high level of customer satisfaction and operational proficiency to meet growth and profitability goals as well as providing customers with WOW experiences.What do we need from you?
  • 5+ Years of operations freight forwarding experience (preferably both International and Domestic)
  • Dangerous goods certification is preferred, but not required.
  • A college degree in Business Administration, Logistics, or Supply Chain is preferred, but not required.
  • In-depth knowledge of FMC, IMCO, ITAR, TSA, C-TPAT, HAZMAT, US Customs Border Protection (CBP)
  • Have proven experience negotiating rates with various trucking companies, carriers, and overseas
  • Have a proven track record of building relationships and gaining credibility with customers, vendors, and co-workers.
  • Superior communication skills, ability to motivate people, and an emphasis on listening
  • Lead by example, highly motivated team player with an outgoing and positive work
  • Extremely well organized and detail-oriented; able to handle multiple tasks simultaneously and meet
  • Proven ability to lead, mentor, and share knowledge with the team
  • Thrive in a fast-paced entrepreneurial
  • Adopt ICAT's core values and seamlessly integrate into ICAT's
Personal Characteristics:
  • Strong work ethic with persistence in pursuit of objectives
  • Understands and responds to situations that require a sense of
  • Consistent in follow-up and follow-through
  • Credible with a high level of personal integrity
  • Loyal and dedicated to the success of colleagues and team
  • Optimistic outlook toward all activities, able to transmit this optimism to
  • Will naturally adopt ICAT's core values and seamlessly assimilate into ICAT's
The AMAZING benefits and perks you'll receive once you join the Team full-time!
  • Growing company with opportunity for advancement
  • Medical Insurance - individual employee premiums paid 100% by ICAT
  • Vision Insurance - individual employee premiums paid 100% by ICAT
  • Dental Insurance
  • Flexible Spending Account
  • 401(k)
  • Life Insurance
  • Short & Long-Term Disability
  • 3 weeks PTO
  • 8 Holidays
  • 1 Floating Holiday
  • Learning Allowance Program
  • Gym Membership
  • Quarterly incentive program
Are you the perfect fit and have what it takes to join the ICAT team?To find out more about this amazing opportunity, visit our career page on our website at to read the full job description.

ICAT Logistics, Inc.