Claims Specialist
- Oak Brook, IL
- $46,400-55,000 per year
- Permanent
- Full-time
- Evaluate and resolve third party claims across all of Hub Group's transportation and logistics solutions.
- Proactively and aggressively monitor and manage property damage and bodily injury claims.
- Establish and maintain claim files in Hub Group's claims management program.
- Identify, gather, and preserve relevant evidence following incidents involving Hub Group assets.
- Assist outside defense counsel with discovery requests in litigated cases.
- Develop and maintain strong relationships with internal and external stakeholders to ensure superior customer service.
- Negotiate and determine settlements and claim resolutions, process payment requests and final case paperwork following discussion of valid claims with customers, carriers, and appropriate Hub personnel.
- Duties, responsibilities, and activities may be assigned or changed from time to time.
- Coordinate and lead investigations with Safety and Operations.
- Investigate and gather information necessary evaluate third party claims.
- High school diploma and claims processing experience.
- One to three years of experience handling property damage and/or bodily injury claims.
- Ability to learn, understand and apply knowledge of DOT and other federal regulations applicable to the transportation industry.
- Excellent written and oral communication skills necessary to prepare reports and to interpret and communicate complex material, statistical data, and results to management.
- Creative ability to find innovative improvement opportunities while balancing accountabilities, specifically with external customers.
- Proficient with Microsoft Office products, including Excel, and with web-based applications, claims database software and the ability to determine trend analysis and produce reports to support findings.
- Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment.
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
- Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
- Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
- Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers