Clinical Liaison Representative, Per Diem

Mass General Brigham

  • Brighton, MA
  • Permanent
  • Full-time
  • 1 month ago
Job SummaryPerform preadmission patient evaluations; coordinate the referral process to ensure a smooth transition of patients to assigned SRN facility. Assure patient meets criteria for admission, is clinically appropriate and is ready to transfer to post-acute provider. Work with SRN facilities and referring facilities to remove barriers to create a smooth and timely transition of care.Key Responsibilities
  • Referral process is coordinated and managed to ensure a smooth transition of patients to SRN or PHH in accordance with the liaison process and established timeframes.
  • Patient assessment information is obtained from a variety of sources and data is transmitted in appropriate systems (4Next/Rehab Checklist/Epic/Allscripts/naviHealth).
  • Collaborative relationships are developed and maintained with internal and external staff to ensure customer satisfaction.
  • Referral source relationships are nurtured to ensure and maintain customer satisfaction.
  • Challenging transfers are supported using SRN/PHH clinical and supervisory resources.
  • Patients are accepted, confirmed, and qualified as described in the liaison process.
  • Admissions adhere to SRN/PHH criteria.
  • Discharge plan alternatives are considered to determine the appropriate plan to meet the patients’ needs.
QualificationsQualifications and Experience
  • Current license in Massachusetts as RN, PT, OT, SLP
  • Knowledge of IRF LTAC, SNF and/or Home Care preferred
  • Excellent computer skills with working knowledge of Microsoft Office Suite, and the ability to learn other software applications. Knowledge of Epic is helpful.
  • Broad knowledge of various insurances and government reimbursements.
  • Strong written, verbal and electronic communications skills
  • Highly developed interpersonal and relationship-building skills, working with a diverse population.
  • Must be able to organize and prioritize effectively while working independently and adapting to changing conditions.
  • Effectively solve problems while meeting demands of all parties.
  • Be comfortable, enjoy working in fast paced environment
  • Be able to make appropriate clinical decision based on information provided independently

Mass General Brigham