Customer Relations Representative - State Farm Agent Team Member

State Farm

  • Bossier City, LA
  • $35,000-55,000 per year
  • Permanent
  • Full-time
  • 4 days ago
Benefits:
  • Friendly, safe environment
  • Supportive Work Environment
  • Holiday and Paid Time Off
  • 401(k)
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION:As a Customer Service Representative with Larry Poole State Farm, you will generate outstanding customer experiences that reinforce our agency’s reputation. Your attention to detail, strong customer service skills, and genuine desire to help people will make you an excellent fit. You will enhance your career while resolving customer inquiries, collaborating with agency team members, and anticipating the needs of the community members you support.We are seeking a Licensed Property & Casualty Customer Service Representative to join our team. The ideal candidate will have a deep understanding of property and casualty insurance products, excellent communication skills, and a passion for delivering top-tier customer service. This role involves assisting clients with their insurance needs, managing inquiries, assist claims, and ensuring a positive customer experience.QUALIFICATIONS:
  • Must hold a valid Property & Casualty insurance license.
  • Previous experience in insurance customer service is preferred.
  • Strong knowledge of property and casualty insurance products and terminology.
  • Excellent verbal and written communication skills.
  • Customer-focused, empathetic, and a team player.
  • Ability to multi-task, prioritize, and problem-solve effectively.
  • Life and Health insurance license is preferred; if not currently licensed in Life and Health, candidate must obtain the Life and Health license within 90 days of hire.
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
Previous customer service experience preferred

State Farm