
Account Manager
- Hoboken, NJ
- $120,000-160,000 per year
- Permanent
- Full-time
- Develop and implement account strategy to drive growth and profitability.
- Conduct customer growth and revenue analysis.
- Identify new opportunities and communicate our value effectively.
- Solicit candid client feedback through Business Reviews and Net Promoter Score platform.
- Research and identify additional prospects and decision makers within each client organization.
- Develop and execute written strategies for pursuing opportunities at strategic customer accounts.
- Evaluate market trends and competitor pricing.
- Regularly contact each prospect to build relationships and inquire about new opportunities.
- Develop and maintain strategic customer relationships with key decision makers.
- Consult clients to understand their needs.
- Perform technical due diligence on requests for proposal (RFP).
- Develop a scope of work and pricing to meet client needs.
- Follow up, negotiate and close on opportunities.
- Develop and maintain a pipeline of opportunities.
- Actively manage the pipeline, making necessary adjustments to keep it balanced.
- Forecast sales for each customer.
- Maintain ownership and accountability for the pipeline in Dynamics CRM, tracking win activity to meet sales and revenue targets.
- Facilitate communication between clients and Project Managers.
- Coordinate in-house teams and external consultants, as needed, to assemble the scope of work and pricing.
- Ensure smooth handoff of new projects from sales to engineering teams and accounting.
- Assist in the collection of accounts receivable as needed.
- Manage all sales activities through Microsoft Dynamics.
- Continually add value to the organization beyond day-to-day tasks.
- Attend trade shows and networking events to build business.
- Perform other duties as assigned related to Sales.
- Contribute to revisions of templated sales pitch slides and marketing collateral that provide valuable information to clients based on market pulses.
- 3-5 Years of experience in account management, sales, or related roles.
- Strong communication and negotiation skills.
- Ability to develop and execute sales strategies.
- Proficient in using CRM software, preferably Microsoft Dynamics.
- Knowledge of the commercial and utility-scale solar market is a plus.
- Self-driven with a customer service focus.