Experienced Phlebotomist / Driver (Paid Training-Manitowoc, Wisconsin) Mobiles
Versiti, Inc.
- Manitowoc, WI
- Permanent
- Full-time
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities:
- Follows all DOT guidelines when operating full-size commercial van/ProMaster, and safely transports staff, supplies, and equipment.
- Travels to other collections sites, as determined by business need.
- Prepares collection site and performs set up, including technology systems (may include quality control).
- Leads donor collection team, redirects issues and problems that arise from Donor Specialists; provide feedback and follow through with team members and supervisors.
- Treats donors with customer service excellence and adds value to the donation experience through professional relationship building.
- Establishes and builds relationships with donors and sponsors.
- Ensures customer issues with a potential negative impact are resolved and the supervisor or manager is informed.
- Influences future blood drives with consistent conversion rates, rebooking, sponsor leadership and service recovery.
- Trains and mentors team members in all aspects of the role.
- Prepares collection site & performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits.
- Performs donor screening (collects donor histories) and mini-physical.
- Performs phlebotomy, including automation (Alyx and/or Trima).
- Prepares and packs units for transport.
- Observes donors for reactions, manages automation reactions; manages donor needs, de-escalates situations, prevents reactions and mitigates situations.
- Rebooks donors for future donation appointments and facilitates rebooking process.
- Transports or carpools staff.
- May transport supplies and equipment.
- With a valid CLD, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
- Leads drive set-up.
- Creates a safe environment for donors and fellow staff members and maintains safety awareness of team.
- Responsible for achieving team automation goal including recruiting and converting donors for automation.
- Operates, troubleshoots, and performs routine maintenance on equipment.
- Maintains product integrity and ensures proper identification of all donors.
- Maintains organization of departmental records, as needed.
- May participate in validation of new processes or new equipment.
- Reviews daily work for accuracy and recognizes and investigates the reason for potential discrepancies and unexpected results, resolving where appropriate.
- Reviews quality results and escalates issues and concerns.
- Performs root cause analysis, review, and reporting with leadership.
- Uses SOS to troubleshoot.
- Other duties, as assigned.
- Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
- Understands and performs in accordance with all applicable regulatory and compliance requirements
- Complies with all standard operating policies and procedures
- High School Diploma required
- GED required
- 1-3 years 3 or more years phlebotomy experience preferred
- a combination of a health care degree, certification required
- 1-3 years 3 or more years relevant experience. required
- 4-6 years Typically requires a minimum of 5 years of job-related experience. required
- Valid drivers' license with prior driving experience. required
- Demonstration of effective problems solving and good judgement in selecting methods and techniques for obtaining solutions. required
- Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
- Must have basic mathematical aptitude. required
- Ability to apply judgment to written or oral instructions. required
- Ability to organize work to provide productive work flow. required
- Flexibility to work independently and with a team. required
- Has strong attention to detail. required
- Must have good communication skills, including the ability to provide constructive criticism to peers. required
- Possesses legible hand writing. required
- Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required
- Valid drivers' license required
- Vehicle navigation system. required
- Personal Computer (desk top, lap top, tablet). required
- General office equipment (computer, printer, fax, copy machine). required
- Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
- Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required
- Phlebotomy collection equipment including: • Blood mixer • Trima • Alyx required