Assistant Manager IHOP 593

• Assist the General Manager in managing all aspects of restaurant operations, including staffing, scheduling, and budgeting.
• Provide leadership and direction to team members, fostering a positive work environment and promoting teamwork.
• Ensure adherence to company policies, procedures, and standards to deliver consistent service and quality.
• Assist with recruiting, hiring, training, and evaluating staff to maintain a skilled and motivated team.
• Monitor inventory levels and manage supply orders to meet operational needs and budget targets.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Perform administrative tasks such as payroll processing, reporting, and record-keeping.
• Collaborate with the General Manager to develop and implement strategies for driving sales and profitability.

• High school diploma or equivalent; Bachelor's degree in Business Administration or related field preferred.
• Previous experience in a supervisory or management role in the restaurant industry.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficient computer skills, including Microsoft Office Suite.

• Leadership: Ability to inspire and motivate team members to achieve goals and deliver exceptional service.
• Problem Solving: Analytical skills to identify issues and implement effective solutions.
• Communication: Clear and effective communication with staff, customers, and management.
• Time Management: Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
• Adaptability: Flexibility to adapt to changing priorities and situations.

• Leadership and team management
• Customer service
• Budgeting and financial management
• Inventory management
• Problem-solving

• Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
• Standing and Walking: Prolonged periods of standing and walking throughout the shift.
• Bending and Reaching: Frequent bending, reaching, and twisting.
• Manual Dexterity: Good hand-eye coordination.
• Communication Skills: Clear verbal communication to interact with people.
• Temperature Tolerance: Ability to work in varying temperatures.

• Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
• Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
• Career Growth: Training programs, clear career paths, and mentorship opportunities.
• Recognition: Performance-based incentives, bonuses, and employee recognition programs.
• Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
• Flexibility: Customizable benefits and support for major life events.

IHOP