Spa Receptionist

Paradise Court

  • Spring, TX
  • Permanent
  • Full-time
  • 3 days ago
  • Apply easily
Job Title: Spa ReceptionistCompany Name: Serenity Haven SpaLocation: Spring, TXAre you a customer-focused individual with excellent organizational skills and a passion for creating a welcoming atmosphere? Serenity Haven Spa is seeking a friendly and detail-oriented Spa Receptionist to join our team and play a key role in delivering exceptional customer service to our valued clients.Responsibilities:
  • Greet and welcome clients with a warm and friendly demeanor as they arrive at the spa.
  • Manage phone inquiries, schedule appointments, and provide information about spa services.
  • Coordinate and confirm appointment schedules for clients and therapists.
  • Process payments, handle cash transactions, and maintain accurate billing records.
  • Maintain a clean and organized front desk area, including retail displays.
  • Assist with retail sales and promote spa products and services.
  • Address client inquiries and concerns promptly and professionally.
  • Collaborate with spa staff to ensure smooth operations and optimal client experiences.
Qualifications:
  • Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Proficient in using scheduling software and handling basic administrative tasks.
  • Ability to multitask in a fast-paced environment.
  • Professional appearance and demeanor.
  • Knowledge of spa services and products is a plus.
  • CPR and first aid certification is a plus.
Benefits:
  • Competitive compensation with opportunities for bonuses.
  • Access to spa facilities and services.
  • Ongoing training and professional development.
  • Employee discounts on spa services and retail products.
  • Flexible scheduling to accommodate work-life balance.
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Paradise Court